Refunds

We will notify you via e-mail of your refund once we've received and processed the returned product. We can only issue a refund in voucher or the same form of orginal payment used for the purchase within 3 to 5 business days upon the completion of the return process.

The amount of your refund depends on several factors:

Returned product(s) condition, including packaging.
Shipping cost, if required, shipping cost will be deducted from your refund.
Products received in a different state from what was shipped will receive only partial refunds.
Any box or package that has been opened will receive no more 50% of product purchase price.
We do not provide any refund for a product that has obvious signs of use.

If you feel that the refund amount due was incorrect, please contact us.

Other surcharges

A processing fee of US$30 will be impose for refund that is not due to our error. We reserved the rights to include other unforeseen cost that may arise due to the return, and as such you will be duely informed before hand.

	V Flow
	V Flow Plus
	V Flow Max
	SHC170
	HC170
	DRT Plus
	DRT SHC Plus

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